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Buying RF_magazine
Payment & Billing
Shipping & Handling
Using Files & Scripts
Technical Difficulties


Buying RF_magazine

1. What is RF_magazine?

2. Is there a printed version?

3. Where is RF_magazine available?

4. Do you offer subscriptions?



5. Why is RF_magazine limited to Windows OS?

6. How do I get my personal copy of RF_magazine?

7. How can I change my order and payment data?


Payment & Billing

1. Why do I have to use an external payment server?

2. Which payment methods are offered?

3. Is customs included?

4. Why do I have to pay in EURO?



5. Where is my invoice?

6. What should I do in case of credit card or invoice errors?

7. My credit card is locked. What has happened?

8. I can't find RF_magazine on my credit card invoice. Why?


Shipping & Handling

1. How is RF_magazine shipped?

2. What is a "secure USB stick" and why is it used?

3. Are there extra charges for S&H?



4. How long does it take until my order arrives?

5. What if my order gets lost?

6. Why is RF_magazine only sold in certain countries?


Using Files & Scripts

1. What about copyrights?

2. Are citations allowed?



3. Is it allowed to use the scene files?

4. Are the scripts free to use?


Technical Difficulties

1. My USB stick is broken. What can I do?

2. I cannot open the PDF file(s). What can I do?



3. I cannot copy the PDF file to another disk. Why?

4. The PDFs are corrupted. Can I restore the files?


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